Last updated: October 2026.
1. Commitment to Privacy
At Brandex (https://www.brandex.co.in), we respect your privacy and are committed to safeguarding all personal and technical data you entrust to us. This Privacy Policy outlines how we collect, process, store, and protect your information.
2. Information We Collect
We collect information you explicitly provide when submitting consultation requests, contact forms, or entering into service contracts (including your name, corporate email address, phone number, and project specifications). We also record anonymous technical telemetry to improve performance and security.
3. Use of Personal & Technical Data
Information gathered is strictly utilized to provide, customize, and maintain software engineering services, communicate project milestones, prevent security threats, and comply with applicable laws. We do not sell or trade personal data to third parties.
4. Data Security & Storage Standards
All sensitive client data and codebases are stored using enterprise encryption at rest and in transit, strict zero-trust role-based access controls, and multi-factor authentication protocols.
5. WhatsApp Bot & Automated CRM Processing (+91 99868 80072)
Inbound messages to our dedicated business WhatsApp number (+91 99868 80072) are processed in real time by an automated conversational bot via Meta Cloud API webhooks. Inquiries and phone details are ingested directly into Brandex's encrypted internal CRM for project evaluation and client communication under legitimate interest. Users may opt out at any time by texting "STOP".
6. Contact & Data Officer
For any privacy inquiries or compliance audits, contact our Data Privacy team at team@brandex.co.in.